Coming home from a particularly long day at work, I was elated to receive a correspondence from Birkbeck, University of London containing the following message:

Dear Student, Due to an inputting error the Notification of Result you previously received for Course Code: FFMN008P - Management in Practice/The Capable Manager is incorrect. Please find enclosed an amended Notification of Result.

The confusion has been caused by human error and has now been amended on our database. The enclosed notification is your final grade for this course and any previous information should be discarded.

My previous marking was amended up by 15 pts—a significant increase indeed!

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